How we use your family's information

Bethnal Green After School Club (BEGASC LTD) is the data controller for the information you give us when you register your child. We collect it for one purpose: running a safe after-school club and billing you correctly for it.

What we collect and why

• Your child's details (name, date of birth, school, the days they attend) — so we know who to collect, from where, on which days.
• Health & safety information (allergies, medication, SEN, dietary needs) — so our staff can care for your child safely. This is the most sensitive information we hold and access is limited to the staff who need it.
• Your contact details and address (guardians, plus an emergency contact) — so we can reach you, and someone else if we can't.
• Attendance and billing records — so registers are accurate (a safeguarding requirement) and invoices are correct.

What we don't do

• We don't sell or share your information for marketing.
• Your personal information is stored in the EU (London region) with strict access controls, and is not transferred outside the UK/EEA without legal safeguards. (The network that delivers the app's pages to your browser is global, but it only serves the app itself — your family's information is not stored on it.)
• We never handle your card details — you pay by bank transfer or childcare voucher.

Who can see it

Club staff see what they need for their role (for example, the staff member collecting from your child's school sees that school's pickup list). A small number of service providers process data on our behalf, each under a written data-processing agreement and only on our instructions:

• Supabase — the secure database where records are stored (EU region);
• Cloudflare — delivers the app's pages to your browser (does not store your family's information);
• our email provider — sends invoices and account emails to you (EU);
• our developers — maintain the system under the same written agreement.

How long we keep it

Records are kept while your child attends and are then archived for the periods childcare regulations require (Ofsted), after which they are deleted. Ask the office for the current retention schedule.

Your rights

You can ask us for a copy of your family's information, ask us to correct it, or — where the law allows — ask us to delete it. Contact the office and we'll respond promptly. If you're unhappy with how we handle your data you can complain to the ICO (ico.org.uk).